Delivery & Installation Details
Curbside delivery is included unless otherwise stated. Standard professional installation is available for $2,995 and includes basic placement, setup, and connection to customer-provided utilities. White-glove delivery, crane service, electrical work, concrete pads, permits, deck modifications, stairs, and difficult-access placement require a custom quote. Installation availability must be confirmed before scheduling
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
💳 0% FINANCING FOR UP TO 24 MONTHS*
Buy now and pay over time. See available terms at checkout. Subject to approval.
Lumin 3 Infrared Sauna Three
Description
Introducing the Lumin Three Sauna, a beautifully crafted infrared sauna made from Canadian Hemlock. Designed for modern living, this 3-person sauna combines natural elegance with advanced infrared technology to create a soothing and health-boosting home retreat.
Perfect for use in living rooms, apartments, spas, or wellness spaces, the Lumin 3 delivers gentle, deep-penetrating heat that helps improve circulation, ease muscle tension, and promote relaxation. Its spacious interior, crafted from premium Canadian Hemlock, not only ensures durability but also adds a warm, inviting aesthetic.
Equipped with an intuitive computer control panel and ventilation window, this sauna is built for comfort, convenience, and energy efficiency. Easy to plug in and use at home, it provides all the wellness benefits of a luxury spa, right at your doorstep.
Features
Premium Canadian Hemlock Construction: Durable, aromatic, and naturally resistant wood enhances both performance and design.
Infrared Heating Technology: Provides deep, soothing warmth that promotes detoxification, muscle recovery, and improved circulation.
Spacious 3-Person Capacity: Designed with extra room for comfortable relaxation or family use.
Modern Control Panel: Simple computer panel allows easy adjustments to temperature and session settings.
Ventilation Window: Ensures fresh airflow during each session for a more enjoyable experience.
Stylish & Modern Design: Ideal for any home, spa, hotel, or wellness environment.
Easy Setup: Plug-powered design makes installation fast and hassle-free.
1-Year Warranty: Backed by after-sales support and free replacement parts if needed.
Specifications
Capacity
3 people
Material
Canadian Hemlock Wood
Heating Type
Far-Infrared (Electric)
Dimensions
47" D x 60"L x 75" H / 120 D × 152 L × 190 H cm
Weight
1250 lbs
Voltage
110V (Plug-powered)
Warranty
1 year (FREE)
Lumin Saunas — 5-year limited warranty
*What’s Not Covered
The Hydro Haven Hot Tub warranty excludes normal wear, improper installation, misuse, unauthorized repairs, commercial use (unless specified), and damage from external factors like weather, fire, or pests.
Claims
Email support@hottubhavenstore.com with your name, order number, issue description, and photos/videos. We’ll review your claim and may repair, replace parts, or provide a full replacement.
Modern design
Perfect For Backyard
When installation is needed call us to set it up.
1. Returns and Refunds
*Refunds are processed and will appear in your account within 30 days. If you need any help or assistance, do not hesitate to reach out.
1.1 Non-Defective Products
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All Sales Final:
- We only accept returns for defective products.
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Note:
- This policy does not affect your statutory rights under consumer protection laws.
1.2 Defective Products
If you receive a product that is defective or damaged, please contact us within 7 days of delivery to initiate a return or exchange.
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How to Contact Us:
- Email: support@hottubhavenstore.com
- Phone: +1-502-209-8884
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Options:
- Upon verification of the defect, we will offer one of the following solutions:
- Repair of the defective item.
- Replacement with a new item.
- Refund of the purchase price.
- Upon verification of the defect, we will offer one of the following solutions:
Refund Processing Time:
Refunds are processed and will appear into your account within 30 days.
2. Inspection Process
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Verification Required:
- All claims of defects must be verified by our team.
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What We May Request:
- Photos or video evidence of the defect.
- Additional details about the issue.
- Proof of purchase
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Next Steps:
- After reviewing the provided information, we will guide you through the next steps to resolve the issue promptly.
3. Non-Eligible Items
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Exclusions:
- Items damaged due to misuse, improper installation, or normal wear and tear.
- Products that have been altered or modified after delivery.
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Important:
- Such items are not eligible for returns, repairs, or refunds.
4. Final Sale and Exchanges
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Final Sale:
- All sales are considered final unless the product is deemed defective.
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Exchanges:
- We do not accept exchanges for non-defective products.
5. Legal Rights
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Statutory Rights:
- This policy does not limit or exclude any rights you may have under applicable consumer protection laws.
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Warranty:
- Any manufacturer's warranty that comes with your product is in addition to your legal rights.
Thank you for choosing Hot Tub Haven. We value your business and are committed to providing you with exceptional service.
Shipping policy