Lumin Infrared Sauna Two

Lumin Infrared Sauna Two

$9,999.00
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Lumin Infrared Sauna Two

Lumin Infrared Sauna Two

$9,999.00

Return Policy

Description

Introducing the Lumin Two Indoor Infrared Sauna, a beautifully crafted wellness retreat designed for 2 people. Made from premium Canadian Hemlock wood, this sauna combines modern style, durable craftsmanship, and advanced infrared technology to bring the ultimate relaxation and health benefits into your home.

The Lumin 2 provides deep-penetrating far-infrared heat that promotes detoxification, improves circulation, relieves muscle tension, and reduces stress. With a compact yet spacious design, it fits easily into apartments, bedrooms, or wellness areas, making it an ideal choice for couples or individuals seeking daily rejuvenation.

Equipped with a touchscreen control panel, ventilation window, and luxury features such as built-in speakers, oxygen ionizer, and USB/FM radio, this sauna ensures every session is both therapeutic and enjoyable. Its sleek glass door and stainless steel handle add a touch of modern elegance, making it a perfect fit for any interior space.

Features

Perfect For Backyard

When installation is needed call us to set it up.

1. Returns and Refunds

*Refunds are processed and will appear in your account within 30 days. If you need any help or assistance, do not hesitate to reach out. 

1.1 Non-Defective Products

  • All Sales Final:
    • We only accept returns for defective products.
  • Note:
    • This policy does not affect your statutory rights under consumer protection laws.

1.2 Defective Products

If you receive a product that is defective or damaged, please contact us within 7 days of delivery to initiate a return or exchange.

  • How to Contact Us:
    • Email: support@hottubhavenstore.com
    • Phone: +1-502-209-8884
  • Options:
    • Upon verification of the defect, we will offer one of the following solutions:
      • Repair of the defective item.
      • Replacement with a new item.
      • Refund of the purchase price.

Refund Processing Time:

Refunds are processed and will appear into your account within 30 days.


2. Inspection Process

  • Verification Required:
    • All claims of defects must be verified by our team.
  • What We May Request:
    • Photos or video evidence of the defect.
    • Additional details about the issue.
    • Proof of purchase
  • Next Steps:
    • After reviewing the provided information, we will guide you through the next steps to resolve the issue promptly.

3. Non-Eligible Items

  • Exclusions:
    • Items damaged due to misuse, improper installation, or normal wear and tear.
    • Products that have been altered or modified after delivery.
  • Important:
    • Such items are not eligible for returns, repairs, or refunds.

4. Final Sale and Exchanges

  • Final Sale:
    • All sales are considered final unless the product is deemed defective.
  • Exchanges:
    • We do not accept exchanges for non-defective products.

5. Legal Rights

  • Statutory Rights:
    • This policy does not limit or exclude any rights you may have under applicable consumer protection laws.
  • Warranty:
    • Any manufacturer's warranty that comes with your product is in addition to your legal rights.

Thank you for choosing Hot Tub Haven. We value your business and are committed to providing you with exceptional service.

Shipping policy

Welcome to Hot Tub Haven! We are committed to providing you with a high-quality shopping experience. Please read our Shipping Policy carefully to understand our procedures and your responsibilities regarding the shipment and delivery of your purchases.

Commitment

We are committed to providing full transparency regarding our shipping processes and any potential delays. You will be informed of the status of your order at every step of the way. 

1. Order processing times

Orders are processed within 3-5 business days (Monday through Friday, excluding holidays).

You will receive a shipping confirmation email with tracking information once your order has been processed.

2. Shipping methods and costs

All shipping in the United States and Canada free of charge. For international orders, we charge a flat $2,999 fee. We use trusted shipping courriers to ensure that your products arrive at their intended destination quickly and safely. 

3. Estimated delivery times

  • Processing Time: 3-5 business days

  • Transit Time: 15-60 business days

  • Total Estimated Delivery Time: 18-65 business days

  • Orders placed before 5:00 PM EST will be processed on the same day. Orders placed after 5:00 PM EST will be processed the following business day.

4. Address changes

To request a change in the address of delivery, please contact our customer service team.

Email: support@hottubhavenstore.com

Phone Number: +1502--209-8884

We will do our best to accommodate your request. However, changes cannot be guaranteed once the order has begun processing.

5. Order Cancellations

Orders can be canceled if they have not yet been processed for shipping.

If you want to cancel your order, please contact our customer service team as soon as possible.

6. Contact Information

For any questions or concerns regarding our Shipping Policy or your order, please contact us:

Email:support@hottubhavenstore.com

Phone Number: +1502--209-8884

Customer Service Hours: Monday – Friday: 9:00 AM – 5:00 PM EST


Thank you for choosing Hot Tub Haven . Your satisfaction is our top priority. We appreciate your business and look forward to serving you.


Note: This Shipping Policy is subject to change without prior notice. Please review this policy periodically for any updates.

 

 

 

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